JoliSculpt - Body Sculpting Essentials

We ship worldwide. No matter where you are in the US or internationally, your order will be tracked, insured, and on its way.

Orders are processed within 1–3 business days, then shipped. Delivery typically takes 6–10 days worldwide. You'll receive a tracking number as soon as your order leaves our warehouse so you can follow it every step of the way.

Once your order ships, you'll get a confirmation email with a tracking link. You can also visit our order tracking page anytime at bowvibe.com/track to check your status.

First, check your tracking link — most delays are caught early this way. If your estimated delivery window has passed and there's no update, reach out to us directly. Every order is insured, so if something went wrong in transit, we'll make it right.

You can reach us through the contact form at bowvibe.com/contact. We aim to respond to every message within 24 hours on business days. The fastest way to get help is to have your order number ready when you reach out.

Yes. All transactions are processed through encrypted, PCI-compliant payment systems. We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and more. We never store your card details.

If your order hasn't shipped yet, contact us immediately and we'll do our best to make the change. Once an order has been processed and shipped, we're unable to modify it — but our return policy still applies once it arrives.

Contact our support team first — in many cases we can resolve the issue without requiring a return. If a return is needed, we'll walk you through the process and make it as straightforward as possible.

Yes. Every order comes with a 30-day risk-free trial. If you're not satisfied with your results for any reason, contact us within 30 days of receiving your order and we'll issue a full refund. You shouldn't have to pay for something that doesn't work for you.

We're sorry if that happened. Send us a photo of the item and your order number, and we'll get a replacement out to you as quickly as possible — no lengthy back-and-forth, no hassle.